Help centre
Frequently Asked Questions
Answers to common questions about finding homes, publishing listings, accounts, safety and contacting FLATY.
Property search
How do I search for a property?
Choose Flats, Flatmates or PG, enter a locality or landmark, and refine the results with the available filters.
Why can’t I see a listing?
Only currently public listings appear in search. A listing may be under review, paused, expired or no longer available.
Listing a property
How do I post a property?
Select Post property, sign in, verify your phone when required, and complete the guided listing steps.
Can I continue a listing later?
Yes. Your unfinished draft can be resumed from the Post property flow.
Accounts
Do I need an account to browse?
No. You can browse public listings without signing in. An account is required for saved listings, enquiries and posting.
How do I protect my account?
Never share an OTP or password. FLATY support will not ask you for either.
Safety
Does FLATY guarantee every property?
FLATY presents structured listing information and moderation signals, but you should independently verify the property, ownership and agreement before paying.
What should I check before paying?
Visit the property, verify the person and documents, read the agreement, and use traceable payment methods.
Contact
How can I contact FLATY?
Use the Contact Us form or email hello@flaty.in. Phone support and an office visitor address are Coming Soon.